Whatever your business does, if customers book or ask questions by phone, you share the same problem: the phone rings while you're busy doing the work those customers are paying for.
Problems every business that takes calls knows#
- Calls come in while you're busy. Answering means interrupting the work; ignoring the phone means losing the customer.
- After-hours enquiries go to voicemail, and many callers don't leave a message.
- The same questions come up again and again. Prices, availability and what you offer.
Why your business needs a receptionist that always answers#
Most small businesses can't justify a full-time receptionist, and the owner ends up answering the phone. A receptionist that answers every call, books appointments and answers routine questions gives you that time back without losing the customers who call.
What RecepCrews.AI does for your business#
- Answers every call, day or night.
- Books, reschedules and cancels appointments by service type, against your real availability synced to Google Calendar.
- Answers questions from your own information (services, prices, hours, policies and FAQs), and doesn't make up answers it hasn't been given.
- Speaks in the tone, persona name and voice you choose.
- Records complaints on the call and emails them to you straight away.
- Every call is recorded, transcribed and summarised in your dashboard, so you can see exactly what was said.
