AI Receptionist for Healthcare
Patients calling at all hours.
Your team shouldn't have to be.
Your AI receptionist answers every patient call — day or night — books appointments, and sends confirmations automatically. Your front desk focuses on the patients in front of them.
Dr. Aisha Patel
General Practitioner
Available
Select a time slot
Tue
13
Thu
15
Fri
16
Mon
19
2:00 PM
– 2:30 PM · In-person
HIPAA compliant
Confirmation sent
Appointment Booked
Reminder Sent
HIPAA compliant
Answered in 0.6s
Live Demo
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Live transcript
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The Problem
Calls your front desk can't always take
After-hours calls go to voicemail
73% of patients call outside business hours at some point. Most won't leave a voicemail — they'll try elsewhere.
Staff spending hours on phone intake
Front desk staff spend 2+ hours per day on routine calls — booking, rescheduling, confirming. That's time away from patients.
No-shows draining the schedule
Without reminders, no-show rates climb. A 1-hour call slot wasted is revenue you never recover.
How It Works
Set up once. Works forever.
Your AI receptionist is live on your phone number the same day. No hardware, no complex setup.
1
Connect in minutes
Link your appointment calendar (Google Calendar), add your practice details, and go live. No IT team needed.
2
Patient calls — AI answers
The AI greets patients, identifies returning ones by name, collects reason for visit, and books or reschedules — all in a natural conversation.
3
Confirmation sent instantly
Patient receives a confirmation email with appointment details and a link to confirm, reschedule, or cancel — reducing no-shows before they happen.
Built For You
Everything a Healthcare business needs
24/7 patient call answering
Your AI receptionist never sleeps, never goes on lunch, and never puts a caller on hold. Every call answered — instantly.
Appointment booking & rescheduling
Books directly into your Google Calendar — no double-entry, no manual updates. Reschedule and cancel handled automatically too.
Returning caller recognition
Returning patients are greeted by name. The AI knows their history and prior appointments before they say why they're calling.
SMS appointment reminders
Automated SMS reminders 1 hour before each appointment reduce no-shows without any manual effort from your team.
Capabilities
What your AI handles on every call
Six specialised modules work together on every call — four included in every plan, two available as add-ons.
Coordinator
- Routes urgent, appointment, and general enquiry calls correctly
- Identifies new vs existing patients before the conversation begins
- Handles five simultaneous callers — no hold time, no queue
Appointment Scheduler
- Books, reschedules, and cancels with the patient's preferred doctor
- Syncs directly to Google Calendar — no manual double entry
- Sends email confirmation with date, time, and any prep instructions
Support Specialist
- Answers questions about hours, location, parking, and wait times
- Clarifies which doctor or specialist covers which condition or service
- Handles insurance, bulk billing, and referral process enquiries
Complaint Gatherer
- Logs care, billing, or communication concerns in detail
- Escalates urgent or clinical complaints to senior staff immediately
- Sends a structured summary email to the practice manager
Records Checker
Add-on
- Retrieves lab results, prescriptions, and referral letters mid-call
- Verifies patient identity via name, date of birth, MRN, or phone
- Accesses appointment history and prior consultation notes securely
Billing Specialist
Add-on
- Sends payment links for outstanding balances during the call
- Handles Medicare gap, private health, and invoice queries
- Emails invoice copies and payment receipts on request
73%
of patients call outside business
hours at least once per month
hours at least once per month
30%
reduction in no-shows with
automated appointment reminders
automated appointment reminders
2 hrs
saved per day per staff member
on routine phone intake
on routine phone intake
Your Healthcare business deserves a receptionist that never misses.
Set up in minutes. Your AI is answering calls the same day. No contracts, no hardware.
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