You're Treating. It's Answering.
AI Receptionist Software Built for Osteopathy Clinics
RecepCrews is AI receptionist software made for osteopathy clinics. Your AI phone receptionist answers every call, books and reschedules patients into your diary, and handles the 8pm sciatica enquiry you'd otherwise lose to the clinic down the road.
Hear It Handle a Real Patient Call
Press play on any scenario below. No scripts, no phone-tree menus — just one of our intelligent virtual agents talking a patient through booking, in a voice that sounds like it works there.
Trusted by Clinics That Run on a Full Diary
RecepCrews AI Virtual Agents
including after hours
Answer Time
a Full-Time Front Desk Hire
Osteopathy, physio, chiro and allied health practices across the US, UK and Australia.
The Phone Rings While Your Hands Are Busy
Osteopathy is a two-hands, one-room job. Every call that lands mid-treatment is a decision between the patient on the table and the patient on the line — and both of them lose.
The 6pm Back Spasm
Acute pain doesn't wait for opening hours. Patients ring in the evening, get voicemail, and book with whoever picks up first.
Interrupted Treatments
Answering the phone mid-session breaks the patient's experience and your focus. Not answering it costs you the booking.
Gaps You Never Fill
A late cancellation leaves a 45-minute hole. Nobody has time to work the waitlist, so the hole stays.
Repeat Questions, Every Single Day
"Do I need a referral?" "Do you treat pregnancy pain?" "Can I claim on insurance?" The same ten questions, eating hours a week.
No-Shows That Nobody Chased
Unconfirmed appointments are the ones that vanish. Reminders work — when someone has time to send them.
Stop Letting the Phone Pick Your Priorities
See your own clinic's call flow handled by an AI phone receptionist — 15 minutes, no sales script.
Live in Days. Not Quarters.
No new phone system, no hardware, no IT project. We plug our AI call agents into the number you already advertise.
Tell Us How Your Clinic Runs
Your practitioners, session lengths, fees, cancellation policy, what you treat and what you refer out. A 30-minute call is usually enough.
We Train Your AI Receptionist
It learns your diary rules, your tone and your FAQs, then connects to the calendar or practice software you already use.
Forward Your Number
Ring all day, after hours, or only when the line's busy. You choose. Your existing number stays exactly as it is.
It Answers, Books and Reports
Every call is answered, summarised and logged. You get a text with the details before the patient has put the phone down.
Never Miss Another Patient Call. Hands on Patients, Not on Phones.
Generic AI virtual assistants book "an appointment." Ours knows a 45-minute initial consultation isn't a 20-minute follow-up, and that Tuesday's structural work belongs with a specific practitioner.
Knows Your Appointment Types
Initial consults, follow-ups, dry needling add-ons, extended sessions — booked at the right length, with the right practitioner.
Handles Practitioner Preference
Returning patients get their own osteopath. New patients get whoever has the earliest opening.
Triages Red Flags Properly
Trained to recognise when a caller describes something urgent, and to escalate to you or emergency services immediately — never to diagnose.
Explains Fees and Rebates
Private health, insurance, HICAPS, referral requirements. Answered accurately, the same way every time.
Works Your Cancellation List
A gap opens, and your AI virtual agents start calling the waitlist within minutes.
Speaks Your Patients' Languages
Natural conversation in 30+ languages, without the robotic phone-menu feel.
What It Actually Does All Day
The full front-desk call workflow — handled by AI phone agents that never take a lunch break, never quit, and never put a patient on hold.
| Capability | What Your Clinic Gets |
|---|---|
24/7 call answering |
Every call picked up in under a second, including weekends and holidays |
Appointment booking |
Direct into your practice management software — no double-booking |
Rescheduling & cancellations |
Patients move themselves, gaps fill automatically |
Automated reminders |
SMS and email confirmations that cut no-shows |
New patient intake |
Name, contact, reason for visit, referral source — captured cleanly |
FAQ handling |
Fees, parking, what to wear, what to expect, first-visit prep |
Live transfer & escalation |
Urgent or complex calls routed to a human, instantly |
Unlimited simultaneous calls |
Ten callers at 9am? All ten get answered |
Call summaries & transcripts |
Full record of every conversation, searchable |
Spam and cold-call filtering |
Sales calls never reach your desk |
A Normal Week, Handled
Four moments that happen in every osteopathy clinic — and what changes when intelligent virtual assistants are on the line.
Monday, 7:40am
Booked before you unlock the door.A patient wakes with locked-up lower back pain and calls before you've unlocked the door. Your AI receptionist books her into the 11:15 gap and texts her the intake form. You meet her already prepped.
Wednesday, 2:15pm
Three calls at once. Nobody waits.You're mid-treatment when three calls come in at once. All three are answered simultaneously. Two are booked, one wants your parking details. Your session was never interrupted.
Thursday, 4:50pm
A cancellation that refills itself.A 45-minute follow-up cancels. Within four minutes, your AI call agents have worked the waitlist and filled the slot. You never touched the phone.
Saturday, 9:30pm
Closed, and still booking.A new patient asks whether you treat sciatica in pregnancy and if she needs a GP referral. She gets an accurate answer, books Monday morning, and never finds out the clinic was closed.
See It Run Your Diary
We'll set up a live AI phone receptionist on a test line using your real appointment types. Takes 15 minutes.
From Clinics Like Yours
Practice owners who stopped choosing between the patient on the table and the patient on the line. Here's what that looks like in numbers.
by the average clinic before switching
typically cover the monthly cost
to your first AI-answered call
or Hardware to Buy
Patient Data, Handled Properly
Your AI receptionist software sits inside the same compliance perimeter as the rest of your practice — because patient calls are patient records.
HIPAA Compliant
With a signed BAA on every account.
GDPR & UK Data Protection
Aligned for practices operating in the UK and EU.
Encrypted End to End
In transit and at rest, on every call record.
Access Controls & Audit Logs
Every call record is permissioned and every access is logged.
No Clinical Advice, Ever
The AI books, informs and escalates. It never diagnoses.
Clear AI Disclosure
Stated at the start of calls, where your jurisdiction requires it.
Your Data Is Yours
Never sold, never used to train third-party models.
What Osteopaths Ask Us
Will patients know it's an AI?
Most callers simply have a normal conversation. Where disclosure is required, the AI states it upfront — and in practice, patients care far more about being answered than about who answered.
Does it connect to my practice software?
Your AI receptionist syncs in real time with Google Calendar today — every booking, reschedule, and cancellation taken on the phone lands in your diary instantly, with no double-entry. Direct integrations with osteopathy and allied-health practice management systems are on our roadmap. If yours isn't live yet, tell us and we'll check where it sits in the queue.
What happens with an emergency call?
It's trained to recognise urgent presentations and red flags, and to escalate immediately — to your mobile, to an on-call practitioner, or to emergency services. It never attempts clinical judgement.
Can it handle more than one call at once?
Unlimited simultaneous calls. Your 9am rush is answered in parallel, not queued.
Do I have to change my phone number?
No. You forward your existing number — always, after hours, or only when the line is busy.
How long until it's live?
Most osteopathy clinics are taking real calls within five working days.
What if it doesn't know an answer?
It says so honestly, takes a message, and either transfers to a human or flags it for you. It doesn't guess.
What does it cost?
Plans start at $399/month with no setup fee and no contract. Most clinics cover it with three to four recovered bookings. See full pricing.
Someone's Trying to Book Right Now
Every hour your phone goes unanswered, a patient in pain calls the next clinic on the list. Put AI phone agents on the line and stop giving away bookings you already earned.
Or call and hear it yourself — +1 (929) 209-6278
No setup fees · Cancel anytime · Live in 5 days · HIPAA compliant
