AI Receptionist for Restaurants & Cafés
Every unanswered call
is a table you didn't fill.
Your AI receptionist takes table reservations, answers menu questions, and handles event bookings around the clock — so your team focuses on the guests already at the table.
Table for 4
Window Seat
Friday, May 9 · 7:00 PM
Guest: Alex M.
Party size
4 guests
Duration
~1.5 hrs
Special notes
1 vegetarian
Reservation Confirmed
Table Held
Zero hold time
Table filled instantly
Live Demo
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Live transcript
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The Problem
Every missed call is a table someone else filled
Calls during service go unanswered
Your team is on the floor during peak hours. Every unanswered reservation call is a table — and revenue — that goes to the place down the street that picked up.
After-hours bookings lost to voicemail
Guests plan weekend dinners on weeknights and book Friday tables on Monday mornings. Without 24/7 coverage, those calls hit voicemail and they book elsewhere.
Staff fielding the same questions on repeat
Menu queries, dietary questions, parking, opening hours — your staff answers these dozens of times per shift. Time that could go toward the guests already in front of them.
How It Works
Set up once. Works forever.
Your AI receptionist is live on your phone number the same day. No hardware, no complex setup.
1
Connect in minutes
Add your reservation schedule, table sizes, and menu highlights. The AI knows your venue from the first call.
2
Guest calls — AI takes the reservation
The AI confirms party size, date, time, and any dietary requirements — then locks in the reservation and adds it to your schedule.
3
Confirmation sent instantly
Guest receives a confirmation email with booking details. Your team sees every reservation in the portal — no more paper booking books.
Built For You
Everything a Restaurants & Cafés business needs
Reservations taken 24/7, even during service
Your AI receptionist never sleeps, never goes on lunch, and never puts a caller on hold. Every call answered — instantly.
Reservations booked directly into your schedule
Books directly into your Google Calendar — no double-entry, no manual updates. Reschedule and cancel handled automatically too.
Returning caller recognition
Returning guests are greeted by name. The AI recalls their preferences and last visit before they say why they're calling.
Menu, allergens, and event handling
The AI handles dietary queries, allergen concerns, and private event enquiries — so floor staff stay focused on the dining experience.
Capabilities
What your AI handles on every call
Six specialised modules work together on every call — four included in every plan, two available as add-ons.
Coordinator
- Handles reservations, takeaway enquiries, and general calls simultaneously
- Recognises returning guests and recalls their dining preferences
- Routes private dining and event enquiries directly to management
Appointment Scheduler
- Takes table reservations for any party size, date, and time
- Handles cancellations and reschedules with instant confirmation
- Books private dining events and sends group confirmation emails
Support Specialist
- Answers menu questions, allergen info, and dietary requirement queries
- Covers hours, location, parking, and current wait times
- Handles special occasion requests, gift card, and group booking queries
Complaint Gatherer
- Logs wrong orders, food quality issues, and service complaints
- Escalates health or allergy incidents to management immediately
- Sends a full complaint record to the manager by email
Records Checker
Add-on
- Retrieves loyalty status, rewards balance, and past dining history
- Verifies guest via name, phone number, or loyalty membership ID
- Accesses booking history and dining preferences for returning guests
Billing Specialist
Add-on
- Sends event deposit and catering invoice payment links in-call
- Checks gift card balance and handles redemption information
- Handles group booking deposit splits and payment confirmations
60%
of restaurant calls happen outside
kitchen hours or during service
kitchen hours or during service
1 in 3
diners won't try again after
reaching voicemail on first call
reaching voicemail on first call
$35k
saved vs hiring a full-time
front-of-house phone handler
front-of-house phone handler
Your Restaurants & Cafés business deserves a receptionist that never misses.
Set up in minutes. Your AI is answering calls the same day. No contracts, no hardware.
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